This Privacy Policy explains how Pyrean (“Pestless,” “we,” “us”) collects, uses, and shares information through the website https://www.pestless.us. By using this site, you agree to this policy.
Information we collect
We collect the information you choose to provide, including:
- Contact details such as your name, phone number, and email address.
- Location details such as your ZIP code and the city you are in.
- A description of your pest problem and any message you submit.
We also automatically collect limited technical data such as your browser type, device, and pages visited, through standard web logs and analytics tools.
How we use information
We use the information you provide to:
- Match you with a licensed local pest control provider.
- Allow that provider to contact you about your request.
- Respond to your questions and improve our website.
- Comply with legal obligations.
How we share information
The core purpose of Pestless is to connect you with a pest control provider. When you submit a request, the information you provide is shared with one or more independent, licensed, and insured pest control providers so they can contact you. We may also share information with service providers that help us operate the website. We do not sell your information for unrelated purposes. See our Vendor Disclosure for full detail on how referrals work.
Requests made through AI assistants
You can also request a quote by connecting Pestless to an AI assistant such as ChatGPT or Claude (see Pestless in ChatGPT & Claude). When you do, your assistant sends us only the details in the request: your name, phone number, email address, ZIP code, the pest problem, and any details you include. We use, share, and retain that information the same way as a request made on our website, as described in this policy. We do not receive your conversation history or anything else stored in your assistant. Your use of the assistant itself is governed by its provider’s privacy policy.
Communications & consent
By submitting a request, you consent to be contacted by Pestless and by a matched pest control provider by phone, text message, and email regarding your request. Standard message and data rates may apply. You may opt out of further contact at any time by replying STOP to a text, or by contacting us at hello@pestless.us.
Cookies & analytics
Our website may use cookies and similar technologies to understand how visitors use the site and to improve performance. You can control cookies through your browser settings.
Data retention & security
We keep each quote request, including your contact details and the record of your consent to be contacted, for up to 5 years after your most recent request. That lets us show when and how you agreed to be contacted if a question comes up later. After that period, we delete it. If you ask us to delete your information sooner, we will, unless we need to keep it to meet a legal obligation.
Pest control companies that receive your request keep their own records under their own policies. We use reasonable measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to opt out of certain processing. To make a request, contact us at hello@pestless.us.
Children’s privacy
This website is intended for adults and is not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The “last updated” date above reflects the most recent revision.
Contact us
Questions about this policy? Contact Pyrean at hello@pestless.us or (786) 305-7867.